Refund Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or an exchange within 30 days from receipt. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the date you received the product. All returned items must be in new and unused condition, with all accessory components.
RETURN PROCESS
To return an item, please email support@OnAirWarning.com to obtain a Return Merchandise Authorization (RMA) number along with a Ship-To address for the return. After receiving an RMA number, place the item securely in its original packaging, and return to the address provided.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
EXCHANGE PROCESS
To exchange an item, please email support@OnAirWarning.com to obtain an Exchange Merchandise Authorization (EMA) number. After receiving an EMA number, place the item securely in its original packaging, and mail your return to the address provided.
Please note, you will be responsible for all return shipping charges, and the Company will pay for shipping charges for the replacement device within the continental US. Overseas exchanges may be subject to additional shipping fees. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at support@OnAirWarning.com to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
support@OnAirWarning.com