Order & Purchasing
Payment Types: We accept payments from customers through a variety of methods including credit cards, Apple Pay, and Google Pay.
Payment Processing: Payments made on our website are processed securely by Stripe. We use Stripe to provide a seamless checkout experience for our customers.
Payment Security: Stripe uses industry-standard security measures, such as SSL encryption, to protect sensitive customer information. They also adhere to PCI compliance standards to ensure the secure handling of credit card information.
Refunds: If a customer requests a refund (see Refund Policy), we will process it through Stripe. Refunds will be credited back to the customer's credit card.
Sales Tax Collection: On Air Warning, LLC is required to collect sales tax on all taxable sales of computer hardware made in California and Tennessee.
Sales Tax Rates: The sales tax rate in California varies based on the county and can range from 7.25% to 9.75%. The sales tax rate in Tennessee is 7%.
Nexus: On Air Warning, LLC has a physical presence, or nexus, in California and Tennessee, which means we are required to collect sales tax on taxable sales made in these states.
Tax-Exempt Customers: Customers who are tax-exempt, such as nonprofit organizations, may provide us with a valid tax exemption certificate. We will not collect sales tax on taxable sales made to these customers.
Responsibility for Accurate Tax Collection: On Air Warning, LLC is responsible for collecting the correct amount of sales tax on taxable sales made in California and Tennessee. However, it is the customer's responsibility to report and pay any use tax owed on taxable purchases made from us if sales tax is not collected.